TechSmith Store
>
Online Store FAQ
Need Help?
We want to give you the best buying experience possible on the Internet. Click a question below to view the answer.
My Account
Order Information
- How do I update my billing information for Subscriptions?
- What is my order status?
- What payment methods can I use?
- Should I use spaces or dashes when I enter my credit card number?
- Does my billing address have to match the address on file with my credit card?
- Why is my credit card being rejected?
- When will my credit card be charged?
- How will the charge appear on my credit card?
- Can I order without a credit card?
- Do I have to pay sales tax?
- How do I get a copy of my invoice?
- How will you know where and how to send my physical product?
- How do I start a new order?
